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Discussion topic: Update caused phone to lock

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AndreaAnnabel
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This message was authored by AndreaAnnabel This message was authored by: AndreaAnnabel

Update caused phone to lock

‎25 Jun 2024 07:39 AM

Some kind of update last night. Phone says swipe to unlock but wont. My alarm keeps going off as can't turn it off. Nothing works on the screen. If I press either the volume button or the on off one of just snooze the alarm. 

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daveNOS
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This message was authored by daveNOS This message was authored by: daveNOS

Re: Update caused phone to lock

‎25 Jun 2024 08:00 AM

Posted by a Superuser, not a Sky employee. Find out more

@AndreaAnnabel What phone do you have? Am have you tried doing a forced reset? 

-------- Please note i am not a Sky employee ----------
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