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Discussion topic: Unused data

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This message was authored by Cookc This message was authored by: Cookc

Unused data

How do I cash in my unused data to use towards my bill? Do I need to call Sky? 

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Unused data

Posted by a Superuser, not a Sky employee. Find out more

You can't.

 

Data can only be used as data or as a discount off a new device or accessory.

I am just another Sky customer and my views are my own
Cookc
Topic Author
This message was authored by Cookc This message was authored by: Cookc

Re: Unused data

I have just ordered a new device and it didn't give me the option to cash in do I need to contact Sky? 

Cookc
Topic Author
This message was authored by Cookc This message was authored by: Cookc

Re: Unused data

What time do sky mobile customer services open? Can I contact Sky to cash in my data to go towards my new device?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Unused data

Posted by a Superuser, not a Sky employee. Find out more

@Cookc 

It may be too late to add the Piggybank discount now. You'd possibly have to cancel the order you made yesterday and re-order which would almost certainly involve further credit checks. The lines will be open in a couple of hours.


▪️I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
INFORMATION FOR SKY+ USERS: From 29th October 2024 you will no longer be able to pair your viewing card to a Sky+/Sky+HD box that the card is not already paired to, so if your Sky box fails you can’t replace it and you'll need to move to either Sky Q, Sky Glass or Sky Stream to access Sky content
Cookc
Topic Author
This message was authored by Cookc This message was authored by: Cookc

Re: Unused data

It's a preorder

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