Discussion topic: Unused data
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Message posted on 15 Sep 2024 10:35 PM
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							Unused data
						
					
					
				
			
		
	
			
	
	
	
	
	
How do I cash in my unused data to use towards my bill? Do I need to call Sky? 
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Message posted on 15 Sep 2024 10:40 PM - last edited: 15 Sep 2024 10:40 PM
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							Re: Unused data
						
					
					
				
			
		
	
			
	
	
	
	
	
You can't.
Data can only be used as data or as a discount off a new device or accessory.
Message posted on 15 Sep 2024 10:53 PM
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							Re: Unused data
						
					
					
				
			
		
	
			
	
	
	
	
	
I have just ordered a new device and it didn't give me the option to cash in do I need to contact Sky?
Message posted on 15 Sep 2024 11:00 PM
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							Re: Unused data
						
					
					
				
			
		
	
			
	
	
	
	
	
What time do sky mobile customer services open? Can I contact Sky to cash in my data to go towards my new device?
Message posted on 16 Sep 2024 05:15 AM
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							Re: Unused data
						
					
					
				
			
		
	
			
	
	
	
	
	
It may be too late to add the Piggybank discount now. You'd possibly have to cancel the order you made yesterday and re-order which would almost certainly involve further credit checks. The lines will be open in a couple of hours.
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
▫️
Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
Message posted on 16 Sep 2024 07:31 AM
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							Re: Unused data
						
					
					
				
			
		
	
			
	
	
	
	
	
It's a preorder
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