0

Discussion topic: Unused data

Reply
This message was authored by Cookc This message was authored by: Cookc

Unused data

How do I cash in my unused data to use towards my bill? Do I need to call Sky? 

Reply

All Replies

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Unused data

Posted by a Superuser, not a Sky employee. Find out more

You can't.

 

Data can only be used as data or as a discount off a new device or accessory.

I am just another Sky customer and my views are my own
Cookc
Topic Author
This message was authored by Cookc This message was authored by: Cookc

Re: Unused data

I have just ordered a new device and it didn't give me the option to cash in do I need to contact Sky? 

Cookc
Topic Author
This message was authored by Cookc This message was authored by: Cookc

Re: Unused data

What time do sky mobile customer services open? Can I contact Sky to cash in my data to go towards my new device?

This message was authored by Daniel0210 This message was authored by: Daniel0210

Re: Unused data

Posted by a Superuser, not a Sky employee. Find out more

@Cookc 

It may be too late to add the Piggybank discount now. You'd possibly have to cancel the order you made yesterday and re-order which would almost certainly involve further credit checks. The lines will be open in a couple of hours.


▪️ I AM NOT A SKY EMPLOYEE ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Cookc
Topic Author
This message was authored by Cookc This message was authored by: Cookc

Re: Unused data

It's a preorder

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 90 minutes

New Discussion