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Discussion topic: Unable to ring out or receive calls

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This message was authored by Ashley123 This message was authored by: Ashley123

Unable to ring out or receive calls

Unable to ring out or if someone tried to call my Moblie number it says the number you are calling is not recognised 


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This message was authored by Chloe-W22 This message was authored by: Chloe-W22 Answer

Re: Unable to ring out or receive calls

Posted by a Sky employee

Morning all,

 

Thank you for contributing to this thread, the issue we were experiencing yesterday with making and receiving calls from Sky Mobile has been resolved. We're sorry for the inconvenience this may have caused you.

 

If you are still having issues with your service, this will be unrelated to yesterday's fault, please create your own separate discussion topic on the Mobile board where other users would be more than happy to provide advice.

 

I'll be locking this thread as the issue is resolved. Thanks,

Chloe-W22

Community Manager

 

Have a story you want to share with us? Send your Thanks to Sky here

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This message was authored by Sawyerr1 This message was authored by: Sawyerr1

Can’t make or receive calls

Can't make and calls out or receive any either.

doesnt ring at all and if I get called it says incorrect number. Can someone help 

This message was authored by mkd75 This message was authored by: mkd75

Re: Can’t make or receive calls

same here 

This message was authored by buffymad This message was authored by: buffymad

Re: Can’t make or receive calls

Me too despite service status saying no problems! 

This message was authored by OllyBoy This message was authored by: OllyBoy

Re: Can’t make or receive calls

Same here, and my O2 sim is saying emergency calls only 🙄 

This message was authored by joannematthew This message was authored by: joannematthew

Re: Can’t make or receive calls

I tried to make a call get number is unavailable sky mobile down again in Cumbria 

This message was authored by Hutch0210 This message was authored by: Hutch0210

Re: Can’t make or receive calls

Me too, cant receive calls or make calls, can send text but can't receive them

This message was authored by Levlo2005 This message was authored by: Levlo2005

Re: Unable to ring out or receive calls

Same for me! Gloucestershire area

This message was authored by Louise381 This message was authored by: Louise381

Re: Unable to ring out or receive calls

Same here zero signal 

This message was authored by Taikia This message was authored by: Taikia

Re: Unable to ring out or receive calls

All 4 of ours are down aswell, I've reported it as it looks like a network issue as we have our mobiles currently in different areas and none are working 

This message was authored by denise36 This message was authored by: denise36

Re: Unable to ring out or receive calls

Same issue. If calling mobile from a different phone it says it doesn't exist!

 

This message was authored by Eve54 This message was authored by: Eve54

Can't call out

I can't make any calls out and tried all other methods on my phone .zit just keeps ending call before it begins. I'm getting a bit fed up with this it's happening a lot lately. I can't even ring sky as same happens.Any ideas on how to reinstate calls.?
This message was authored by Finchy660 This message was authored by: Finchy660

Re: Unable to ring out or receive calls

getting the same problem, says "you have dialed an incorrect number" when I got someone else to call my number. 

Ashley123
Topic Author
This message was authored by Ashley123 This message was authored by: Ashley123

Re: Unable to ring out or receive calls

I'm up and running again turned phone off and on again honestly it is happening quite  often now.  

This message was authored by RizzoRat This message was authored by: RizzoRat

Re: Unable to ring out or receive calls

Getting same issue here in Stapleford / Nottingham. Not able to make or recieve phone calls. Not just my phone, tried others and still having issues.

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