Unable to purchase a sky mobile

[Leslie_]

I have been trying to purchase a new mobile/ plan via the sky mobile section of the website and everytime I get to the final stage of confirming the order, it goes to an error page saying there is a technical error on the sky side and to refresh the page - I do this but then it keeps happening.

Any ideas??

[Daniel0210]

@Leslie_ 

Give Sky a call and an agent can place the order for you. 

[Sjdunne9]

I am having the exact same problem on both a browser and the app. Would rather not have to speak to someone to place an order

[PandJ2020]

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@Sjdunne9 wrote:

Would rather not have to speak to someone to place an order

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I'm afraid you'll have to call.

[Daniel0210]

@Sjdunne9 

If clearing cache and changing browser don't work you'll have to call.