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Discussion topic: 3g switch off. New device or new sim?

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Message posted on ‎07 May 2025 10:29 AM

3g switch off. New device or new sim?

I understand  3g getting switched off.  Do I need to upgrade my phone or just get a new sim

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Message posted on ‎07 May 2025 10:33 AM

Re: 3g switch off. New device or new sim?

Posted by a Superuser, not a Sky employee. Find out more
@BR16 wrote:

I understand  3g getting switched off.  Do I need to upgrade my phone or just get a new sim

Neither, Sky Sims support 5G, 4G, 3G & 2G by default, switching off 3G will still leave you with 4G.

 

If your phone supports 5G or 4G/LTE you don't need a new device, check your phones settings menu for this.

Like you I'm a customer here, Sky Employees are clearly identified as such.
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Please note I only provide help on the main forums and not via PM, PM's are switched off.




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Message posted on ‎07 May 2025 10:34 AM

Re: 3g switch off. New device or new sim?

Posted by a Superuser, not a Sky employee. Find out more
@BR16 wrote:

 Do I need to upgrade my phone or just get a new sim

What phone do you have?

I am just another Sky customer and my views are my own even if you don't like the answers
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Message posted on ‎07 May 2025 04:04 PM - last edited: ‎07 May 2025 04:06 PM

Re: 3g switch off. New device or new sim?

Posted by a Superuser, not a Sky employee. Find out more

@BR16 

 

You might well have an issue if the handset is truly antique: say iPhone 5 and Samsung Galaxy 5 or below.  Realistically almost no such hardware is still in use because that's going back more than a decade.

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