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Discussion topic: Turn off parent control on mobile

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carlyw7987
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This message was authored by carlyw7987 This message was authored by: carlyw7987

Turn off parent control on mobile

‎29 Jan 2025 12:24 AM

I am 37 and can't turn off parent control on my SIM card without a credit card I do not have a credit card to do this any suggestions ?? 

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Daniel0210
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Superuser
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Re: Turn off parent control on mobile

‎29 Jan 2025 12:59 AM

Posted by a Superuser, not a Sky employee. Find out more

@carlyw7987 

Welcome to the forums.

 

Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them (free on 150) they can deactivate this for you.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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Ellie02
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Re: Turn off parent control on mobile

‎13 Feb 2025 08:51 AM

Literally having the same issue!! Ridiculous 

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