Turn off parent control on mobile

[carlyw7987]

I am 37 and can't turn off parent control on my SIM card without a credit card I do not have a credit card to do this any suggestions ?? 

[Daniel0210 · Accepted solution]

@carlyw7987 

Welcome to the forums.

Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them (free on 150) they can deactivate this for you.

[Ellie02]

Literally having the same issue!! Ridiculous 

[irishandy101]

same here, this is stupid, i'm over 50. can they not read a DOB when i joined and not turn the stupid thing on?

[Daniel0210]

@irishandy101 

My post from January 2025 is still the only methods of switching it off.