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This discussion topic has been answered Discussion topic: Trying to use two eSIMs abroad

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This message was authored by: Lisa+BW

Trying to use two eSIMs abroad

I'm currently in France and before I came I bought a data eSIM to use instead of paying lots for sky.

I should be able to have both active so I can use one for data and the other (my sky sim) for calls.  I cannot activate both at once though.

I've been in contact with the other provider and it's not something on their part. 
My partner is also with sky and she has a physical Sim and hers works fine.

Any help gratefully received

Lisa


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This message was authored by: PandJ2020 Answer

Re: Trying to use two eSIMs abroad

Posted by a Superuser, not a Sky employee. Find out more

I suspect the phone does not allow dual eSIM usage in the manner you require.  (A physical and eSIM may though)

I am just another Sky customer and my views are my own even if you don't like the answers

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This message was authored by: PandJ2020

Re: Trying to use two eSIMs abroad

Posted by a Superuser, not a Sky employee. Find out more

If you use your Sky SIM and make calls then you'll incur the roaming charge anyway...  Once the passport is activated you can use your data allowance as normal.

 

Do you need a data eSIM?

I am just another Sky customer and my views are my own even if you don't like the answers
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This message was authored by: Lisa+BW

Re: Trying to use two eSIMs abroad

I don't want to make calls but have the availability for someone to call me from the UK.  I bought a Holafly Data sim which is working fine for the data.  As is stands I can't have both activated at the same time.  My partner has a physical sky sim in her phone and also a Holafly eSIM and hers works fine

This message was authored by: SKY1992bf

Re: Trying to use two eSIMs abroad

Posted by a Superuser, not a Sky employee. Find out more

@Lisa+BW  And your phone is definitely duel sim compatible?


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This message was authored by: PandJ2020 Answer

Re: Trying to use two eSIMs abroad

Posted by a Superuser, not a Sky employee. Find out more

I suspect the phone does not allow dual eSIM usage in the manner you require.  (A physical and eSIM may though)

I am just another Sky customer and my views are my own even if you don't like the answers

Did this answer not help you?

This message was authored by: SKY1992bf

Re: Trying to use two eSIMs abroad

Posted by a Superuser, not a Sky employee. Find out more

@PandJ2020 wrote:

I suspect the phone does not allow dual eSIM usage in the manner you require.  (A physical and eSIM may though)


Agree I've heard of physical and eSIM combinations but not duel eSIM 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
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This message was authored by: Lisa+BW

Re: Trying to use two eSIMs abroad

I've notified anyone who may need to call me to use a data type one eg whatsapp call or FaceTime.  
I will order a physical sim on return to UK for next time I'm abroad.  At least it will keep spam calls at bay!

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This message was authored by: Lisa+BW

Re: Trying to use two eSIMs abroad

I've previously used an eSIM and physical sim but this was first time using two eSIMs.  It's likely as others have suggested that my phone won't support two eSIMs.

Thank you 

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