Discussion topic: Transferring old phone number to new sky mobile

This message was authored by: Markwb1967 · ‎28 Dec 2023

Hi.

i just received new Sky mobile and inserted the sky sim. I have activated sim online and also used PAC code to transfer old phone number across to sky.

however message from sky states its ready on 3rd Jan. Thats 6 days time. Does it really take 6 days.....

This message was authored by: SKY1992bf · ‎28 Dec 2023

@Markwb1967 You have to factor in the holiday period therefore their is the possibility of delays

numbers are not ported over a standard weekend regardless

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This message was authored by: caesarome · ‎28 Dec 2023

@Markwb1967 wrote:

however message from sky states its ready on 3rd Jan. Thats 6 days time. Does it really take 6 days.....

Usually it would happen on the next working day but I'm not sure if these days after Boxing Day count, so as it appears they don't then next actual working day would be the 2nd January which appears to count as the day the Pac was provided and the 3rd as the day it will transfer.

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This message was authored by: Markwb1967 · ‎28 Dec 2023

Ah then that makes sense

thanks for responding

This message was authored by: SKY1992bf · ‎28 Dec 2023

I can't find everything sky specific but some mobile providers have a list of porting dates over the festive period like the one below from Asda mobile my guess is sky are following the same pattern

https://mobile.asda.com/help/transferring-your-number/Christmas-Porting-Days

@Markwb1967 @caesarome

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~Please note: I am just a sky customer not a employee - posts from sky employees are clearly marked as suchmy setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime videoPlease note: I only provide help on the main forums and not via PM~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here

Discussion topic: Transferring old phone number to new sky mobile

Transferring old phone number to new sky mobile

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