Transferring old number

[Harry52]

I want to transfer my current number to an eSIM but when I put the PAC code in it comes up with invalid. Why is this happening? 

[63johnw]

Hi @Harry52  you shouldn't need a PAC to convert your old sim to an esim. 

https://www.sky.com/help/articles/esim-sky-mobile-convert-sim

also you can't port from one sky sim to another. 

[daveNOS]

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@Harry52 wrote:

I want to transfer my current number to an eSIM but when I put the PAC code in it comes up with invalid. Why is this happening? 

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@Harry52 If your current number is with Sky then you can't use a PAC code, you should just be able to convert your current sim to an eSIM via your account. 

[Harry52]

So I have to change my current sim to an eSIM and then get the phone and it will keep my number? 

[Harry52]

But also what if the new sim is on a different account to this sim? 

[63johnw]

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@Harry52 wrote:

But also what if the new sim is on a different account to this sim? 

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It can't be @Harry52  if that is what you have done then you have a new sim with a new number on a different account. You should just need to order a replacement via your account (or the account the original sim is on ) and activate it as a replacement esim and it will keep the old number.