Contract information

[Shah5]

I monthly why is it ask me to make a full payment 

[63johnw]

Hi @Shah5  your post isn't very clear ? Have you tried to order a phone and it's asking for full payment up front ? If yes then that's because aren't passing the credit checks sky undertake. 

[Shah5]

I took my phone and contract out a year ago but all of a sudden it's suspended my account even though I made my last months payment every month. 

[63johnw]

So you have not missed any payments but your service is suspended and sky have asked for your contract to be paid in full @Shah5  ? This only happens due to missed payments.