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Discussion topic: Tracking

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This message was authored by Macka1 This message was authored by: Macka1

Tracking

I have just placed an order through sky and have been given a tracking number, however that number dates back to May 2023 so it clearly isn't mine. I don't know how to resolve this.


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Tracking

Posted by a Superuser, not a Sky employee. Find out more

Hi @Macka1  i have had this before, I think delivery companies do reuse tracking numbers so you may need to wait 24 hours for their system to update and catch up. 

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This message was authored by SKY1992bf This message was authored by: SKY1992bf

Re: Tracking

Posted by a Superuser, not a Sky employee. Find out more

@Macka1  What if anything appears on the link below 

 

https://www.sky.com/ordertracking

 

if nothing shows yet try again over the next few days 


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This message was authored by 63johnw This message was authored by: 63johnw Answer

Re: Tracking

Posted by a Superuser, not a Sky employee. Find out more

Hi @Macka1  i have had this before, I think delivery companies do reuse tracking numbers so you may need to wait 24 hours for their system to update and catch up. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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