Discussion topic: Tracking

This message was authored by: Macka1 · ‎19 Jan 2024

I have just placed an order through sky and have been given a tracking number, however that number dates back to May 2023 so it clearly isn't mine. I don't know how to resolve this.

This message was authored by: 63johnw · ‎19 Jan 2024

Hi @Macka1 i have had this before, I think delivery companies do reuse tracking numbers so you may need to wait 24 hours for their system to update and catch up.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

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This message was authored by: SKY1992bf · ‎19 Jan 2024

@Macka1 What if anything appears on the link below

https://www.sky.com/ordertracking

if nothing shows yet try again over the next few days

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This message was authored by: 63johnw · ‎19 Jan 2024

Hi @Macka1 i have had this before, I think delivery companies do reuse tracking numbers so you may need to wait 24 hours for their system to update and catch up.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

Discussion topic: Tracking

Tracking

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