19 Jan 2024 08:17 PM
I have just placed an order through sky and have been given a tracking number, however that number dates back to May 2023 so it clearly isn't mine. I don't know how to resolve this.
19 Jan 2024 08:22 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Macka1 i have had this before, I think delivery companies do reuse tracking numbers so you may need to wait 24 hours for their system to update and catch up.
19 Jan 2024 08:21 PM
Posted by a Superuser, not a Sky employee. Find out more@Macka1 What if anything appears on the link below
https://www.sky.com/ordertracking
if nothing shows yet try again over the next few days
19 Jan 2024 08:22 PM
Posted by a Superuser, not a Sky employee. Find out moreHi @Macka1 i have had this before, I think delivery companies do reuse tracking numbers so you may need to wait 24 hours for their system to update and catch up.
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