Discussion topic: Technical issue when upgrading

This message was authored by: kimimpossible · ‎11 Jun 2024

Im trying to upgrade my ipad because it says im able to swap, but it keeps coming up with a technical issue when i go to add to basket, it says this :

"Technical error

It's not you, it's us. Try refreshing the page. Or use the link below to start again"

I have tried refreshing , deleting cookies and same message. However when I try to upgrade mobile it goes through fine.

This message was authored by: 63johnw · ‎11 Jun 2024

Hi @kimimpossible you will need to call sky for help with this. Call on 150 from a sky sim.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: Ava+lily · ‎06 Aug 2024

Im trying to upgrade my mobile phone but it keeps coming up with technical error! i need to get this done in time for my daughters birthday as its a present!

This message was authored by: caesarome · ‎06 Aug 2024

@Ava+lily

Have a read of the post from @63johnw as it will apply to you as well.

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Discussion topic: Technical issue when upgrading

Technical issue when upgrading

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