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Discussion topic: Changed address not showing on App

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This message was authored by: Alice86

Message posted on ‎06 Aug 2024 09:59 AM

Changed address not showing on App

Hello , We called and changed our address on Sunday but its still showing on the app as the old address?

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎06 Aug 2024 10:03 AM

Re: Changed address not showing on App

Posted by a Superuser, not a Sky employee. Find out more

@Alice86 

Is your correct address being shown here:

 

https://www.sky.com/mydetails/account-info

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This message was authored by: Alice86

Message posted on ‎06 Aug 2024 10:13 AM

Re: Changed address not showing on App

Hello, No this is our old address. 

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This message was authored by: caesarome

Message posted on ‎06 Aug 2024 10:17 AM

Re: Changed address not showing on App

Posted by a Superuser, not a Sky employee. Find out more

You might have to call again to check that is was actually changed correctly on your account.

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