Talk to a human

[DEEJAY1234]

Has anyone got a number to speak to someone about a massive price hike on my mobile, it's gone from £28 to £51 and that's not acceptable 

[Daniel0210]

@DEEJAY1234 

As customers we obviously can't see your bill.

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous bill to see where if differs. An increase normally means roaming charges, buying some extra data at £6.00 per GB, sending chargeable picture messages (95p each), calls to non-inclusive numbers or a discount ending.

Remember only 01, 02, 03 and UK 07 mobile numbers are inclusive.

Otherwise dial 150 from your Sky mobile for Customer Services. 

[caesarome]

@DEEJAY1234 

Does your bill on the MySky shed any light onto why this has happened especially if you compare it with a previous one ?

[PandJ2020]

That won't be a 'price hike'.  As noted, check your bills as you've probably used some non-inclusive items.