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Discussion topic: Swap returns packaging

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This message was authored by: CiaranT

Message posted on ‎29 Oct 2024 07:45 AM

Swap returns packaging

Hello, is it possible to receive some replacement packaging and returns label please? Mine was not included

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎29 Oct 2024 07:50 AM

Re: Swap returns packaging

Posted by a Superuser, not a Sky employee. Find out more

@CiaranT 

You use the packaging the new device came in and the (well hidden we understand) label should be in there too. If not you'll need to call Sky to request another. Dial 150 from your Sky mobile. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise) ▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: CiaranT

Message posted on ‎29 Oct 2024 08:02 AM

Re: Swap returns packaging

Hey, thanks for your reply. I've searched the packaging but no joy. Will try calling 150 now 😬

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