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Discussion topic: Swap query

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This message was authored by: DebLongland

Swap query

Hello everyone, I'm currently using swap to exchange a phone. Will my data plan be the same if I use swap or would I need to buy a new data plan for my new phone ? 

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This message was authored by: caesarome

Re: Swap query

Posted by a Superuser, not a Sky employee. Find out more

You can continue using the data plan/sim you have got so all you should need to do is to put through the swap. If it wants you to order a new sim then just select the cheapest plan for t then when it arrives do not activate it so it gets cancelled.

 

When you return your device make sure you get and keep proof of posting. The swaps are taking up to three weeks to process so you could find for a while you are being charged for both of them.

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This message was authored by: DebLongland

Re: Swap query

Thank you 

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