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Discussion topic: Sky roaming help

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This message was authored by: Leesabell

Sky roaming help

Hi I spoke to sky and asked for roaming date fir 10 days up until 16 th July that was agreed and now I've been told ends to day's I cannot put back on 

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This message was authored by: Daniel0210

Re: Sky roaming help

Posted by a Superuser, not a Sky employee. Find out more

@Leesabell 

Sky don't do roaming packages for longer periods. Depending on where you've gone it's a £2 charge for each 24 hour period. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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This message was authored by: Leesabell

Re: Sky roaming help

Thank you , how do I activate it ? I was told 10 days 

This message was authored by: TimmyBGood

Re: Sky roaming help

Posted by a Superuser, not a Sky employee. Find out more

@Leesabell 

 

That might suggest the culmulative £2 per day charge has now reached your spending cap.

 

https://www.sky.com/help/articles/sky-mobile-spend-caps 

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This message was authored by: Daniel0210

Re: Sky roaming help

Posted by a Superuser, not a Sky employee. Find out more

@Leesabell 

You just need to make sure roaming is turned on in your phone settings and you have set a spend cap sufficient for £2 a day. As soon as you send a text, make a call or use some data it kicks in. You haven't said where you are so be aware it's only in certain countries that it works like that. If you're in a 'rest of the world' country then the charges are much higher.

 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
Avatar for Leesabell
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This message was authored by: Leesabell

Re: Sky roaming help

How do I re activate it daily then please ? Why was this not explained ? Thanks for help 

This message was authored by: PandJ2020

Re: Sky roaming help

Posted by a Superuser, not a Sky employee. Find out more

@Leesabell wrote:

How do I re activate it daily then please ? Why was this not explained ? Thanks for help 


It's 'automatic' on usage.  (Subject to spend cap)

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: Daniel0210

Re: Sky roaming help

Posted by a Superuser, not a Sky employee. Find out more

@Leesabell wrote:

How do I re activate it daily then please ? Why was this not explained ? Thanks for help 


@Leesabell 

See my post immediately above your last post. 


▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
Sky customer since 2001
with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM
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