0

Discussion topic: Sky returns label

Reply
This message was authored by: Peach25

Sky returns label

I received a box for my swap and no returns label. Have contacted sky and they still have not sent a label. Cannot get anyone on the phone or live chat. Managed to get online chat before but all I seem to get is the robot. 

Reply

All Replies

This message was authored by: SKY1992bf

Re: Sky returns label

Posted by a Superuser, not a Sky employee. Find out more

@Peach25 checking the package again as apparently the label is very small and easy to miss


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please note: I am just a sky customer not a employee - posts from sky employees (aka community team) are clearly marked as such
my setup: Samsung 5 series 32inc tv | sky +hd box | variety, SKY & TNT sports,sky cinema | Netflix and prime video
Please note: I only provide help on the main forums and not via PM
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
if this post has helped please give it a like ~ if this post has solved your question/query please mark it as the answer in order to help others

If you would like to post a “Send Your Thanks to Sky” message please click Here
Avatar for Peach25
Level 1 icon
Topic Author
This message was authored by: Peach25

Re: Sky returns label

Hi 

thanks for the reply. There's definitely no label. 

 

This message was authored by: caesarome

Re: Sky returns label

Posted by a Superuser, not a Sky employee. Find out more

@Peach25 

You are doing to have to call Sky again about this so if you are able to print it yourself ask them to emai it to you,

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Keith0071

Re: Sky returns label

Need return post sticker 

This message was authored by: 63johnw

Re: Sky returns label

Posted by a Superuser, not a Sky employee. Find out more

@Keith0071 wrote:

Need return post sticker 


Hi @Keith0071  you need to call sky on 150 to request this. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Avatar for Peach25
Level 1 icon
Topic Author
This message was authored by: Peach25

Re: Sky returns label

Thanks for your reply. Unfortunately many phone calls and didn't get rectified. A case had to be raised by omblisman. It was resolved within 6 weeks.

 

When you call sky. The call handlers lie pass the buck. This was investigated and sky were seen at fault. It's good all calls are recorded.

 

 

Reply