Sky mobile doesn't work in Jersey

[Runaway1]

19 days with no service so logged a complaint now too - no response from helpdesk after 3 seperate conversations over the last few weeks, and no acceptance in those calls that this may be a bigger issue affecting all users across the CI's. Hopefully if there have now been a few complaints made it will focus the minds a little more to actually get it sorted..

[Billy]

Hi all this is the latest reply from complaints dept ! No service since 15th March .

Thank you for getting back in touch with us about your ongoing complaint with Sky Mobile.

We can understand the frustration and inconvenience this is causing you, but we absolutely want to reassure you that this is not a permanent outage.

We are working to restore service as soon as possible. Regrettably we do not have an end date for the work at the moment but as soon as we have an update we will let you know.

[Liz59]

In Guernsy unable to make or receive call on my iPhone 

[Daniel0210]

@Liz59 

I've moved your post into a current thread regarding network issues in the Channel Islands. 

[Griff3]

In the Isle of Man and I'm having the same problem here not good at all as I'm here working not able to check in on family anymore if what's going on thanks 

[EggyPeggy123]

Just to say, phone coverage appears to now be working in Jersey. Almost 2 months later!!!

[Runaway1]

And it's happening again. Joke of an operation. 

[GuyHarding]

Not sure I can cope with another two months of this. 

[GuyHarding]

It's back. Hopefully just a blip

[EllieLouise197]

is it happening again? no connection again!!

[Anthony+46]

It's very poor service , I've just arrived in jersey and I have iPhone XR. The interesting thing is my wife who has iPhone 8 got 2 text messages from jt and hers works great how is that possible. Both have same update for iOS so is newer iphones

[Yorkshire+Tyke1]

This problem seems to recur. I arrived on Jersey yesterday and have tried since to get mobile data. Half an hour to a helpful Sky employee and resetting my network connections yielded no change. He logged it as a fault and I lost my Bluetooth pairings. By the way a second Sky mobile account has the same problems.