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Discussion topic: Sky mobile bill

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Avatar for Samh7
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This message was authored by: Samh7

Message posted on ‎24 Nov 2025 08:54 PM

Sky mobile bill

My sky mobile bill is more than I expected 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎24 Nov 2025 09:09 PM

Re: Sky mobile bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Samh7  this isn't sky CS here so we can't see your bills. Compare it to last months to see why. 

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Avatar for caesarome
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This message was authored by: caesarome

Message posted on ‎24 Nov 2025 10:07 PM

Re: Sky mobile bill

Posted by a Superuser, not a Sky employee. Find out more

@Samh7 

Has a discount on your sim ended as this would last for 12 months only so could explain the increase.

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This message was authored by: Daniel0210

Message posted on ‎25 Nov 2025 03:42 AM

Re: Sky mobile bill

Posted by a Superuser, not a Sky employee. Find out more

@Samh7 

Check the dates the bill covers; is it longer than the normal month? Compare it to a previous one to see where it differs. A bill increase usually involves roaming charges, sending chargeable picture messages, calls to non-inclusive numbers or a discount ending. 


▪️ I AM NOT A SKY EMPLOYEE ▪️
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Sky customer since 2001
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Sky Q | Sky Broadband | Sky Talk | Sky Mobile(s)
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