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Discussion topic: Sky Mobile - is eSIM being offered in 2021

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This message was authored by 63johnw This message was authored by: 63johnw

Re: Sky Mobile - is eSIM being offered in 2021

Posted by a Superuser, not a Sky employee. Find out more

Hi @NeilHolmes  it does seem you are the only Sky customer that has this issue (or reported it) so there may be a different way of setting up the phone that doesn't give the issue you had. 





If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.
This message was authored by NeilHolmes This message was authored by: NeilHolmes

Re: Sky Mobile - is eSIM being offered in 2021

Hi @NeilHolmes  it does seem you are the only Sky customer that has this issue (or reported it) so there may be a different way of setting up the phone that doesn't give the issue you had. 

 

Not according to Apple, there is no way around it. I just found a site that does FREE esims, stops the warning.

 

Asked Sky, they said, no esim, not our problem, basically suck it up. The phones were only delivered to customers yesterday. I'm probably the first one on the forums, whcould be bothered to report this. 

This message was authored by United75 This message was authored by: United75

Re: Sky Mobile - is eSIM being offered in 2021

Mine doesn't have that after setting it up

This message was authored by United75 This message was authored by: United75

Re: Sky Mobile - is eSIM being offered in 2021

My previous post was for @NeilHolmes it didn't quote the reply about having red bubble on settings after setting up iPhone. Mind doesn't have that

This message was authored by NeilHolmes This message was authored by: NeilHolmes

Re: Sky Mobile - is eSIM being offered in 2021

My phone is an iPhone 14, in the US ppl are complaining about no sim tray, I guess for the other countries, we will all eventually have this issue 

This message was authored by Disc0d4ve This message was authored by: Disc0d4ve

Re: Sky Mobile - is eSIM being offered in 2021

Just back from the USA where I picked up an iphone 14 for my wife (who is also on sky mobile). Trying to set it up but having the same problem. I hadn't considered this at all.

 

I wonder if apple uk would allow me to swap the device for a uk model?

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Mobile - is eSIM being offered in 2021

Posted by a Superuser, not a Sky employee. Find out more

@Disc0d4ve wrote:

I wonder if apple uk would allow me to swap the device for a uk model?


I think you know the answer to that...  I suspect not a chance.

I am just another Sky customer and my views are my own
This message was authored by DrB.... This message was authored by: DrB....

Re: Sky Mobile - is eSIM being offered in 2021

I believe the USA and UK work on different frequencies so you have bigger problems than e-sim

This message was authored by Disc0d4ve This message was authored by: Disc0d4ve

Re: Sky Mobile - is eSIM being offered in 2021

Not true. The apple store confirmed that much to me over there when I bought it.

This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky Mobile - is eSIM being offered in 2021

Posted by a Superuser, not a Sky employee. Find out more

@Disc0d4ve wrote:

Not true. The apple store confirmed that much to me over there when I bought it.


Indeed.  US providers do use 5G mmWave, which may be faster.

I am just another Sky customer and my views are my own
This message was authored by Harryferg This message was authored by: Harryferg

Re: Sky Mobile - is eSIM being offered in 2021

Hi folks called sky today to say I was going to buy an Apple Watch with cellular and I was asking about the esim as of today it's still not possible for Sky to use esims 😡

as I want to use the watch instead of my mobile at work. I was told it's up to Apple who gets to use the esims apparently it's not Sky even though they use the O2 network  got another year for my contract is up so if it's not up an running buy then I'm jumping ship 👍🏻

This message was authored by 8Arts This message was authored by: 8Arts

Re: Sky Mobile - is eSIM being offered in 2021

Just chatted with Apple in regards to this;

 

B629FBFA-7760-4711-9801-EEF3E82C2DB5.png



 

1C5BE057-9F9E-4D51-977D-7D303C964A62.png

 

😭 it's your fault man!

 

 

 

The advisor kindly informed me after;

 

"Esim activation is completely dependent on the carrier itself. We make the devices eSIM compatible but we don't dictate who's allowed to use eSIM activation that would be the carrier & their network capabilities"

 

This message was authored by Harryferg This message was authored by: Harryferg

Re: Sky Mobile - is eSIM being offered in 2021

Wow Sky told me it's up to Apple **bleep**.

so we need to talk to the organ grinder of sky not the monkeys to get this Esim 

farse sorted out 👍🏻

This message was authored by Jmeckj This message was authored by: Jmeckj

Re: Sky Mobile - is eSIM being offered in 2021

Simple answer just switch to another network 

This message was authored by Deep+Blue This message was authored by: Deep+Blue

Re: Sky Mobile - is eSIM being offered in 2021

Just got an Apple Watch Ultra and looking to see if SKY mobile support eSIMs, which, after reading this thread, looks like they are not going to offer. I will have to go to another supplier. Shame.

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