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Discussion topic: Sky mobile upgrade

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This message was authored by MKN1 This message was authored by: MKN1

Sky mobile upgrade

My sky mobile contract has just finished however I'd like to still upgrade my phone with sky.  Unfortunately this option is removed when I log in, now that the phone contract has ended.  If I purchase another phone from sky will it still be linked to my account and phone number ?

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This message was authored by PandJ2020 This message was authored by: PandJ2020

Re: Sky mobile upgrade

Posted by a Superuser, not a Sky employee. Find out more

You can simply purchase a new phone under your account and select the 'I don't need a data plan' option.  Then simply move the SIM from old to new phone.

I am just another Sky customer and my views are my own
This message was authored by caesarome This message was authored by: caesarome

Re: Sky mobile upgrade

Posted by a Superuser, not a Sky employee. Find out more

@MKN1 wrote:

If I purchase another phone from sky will it still be linked to my account and phone number ?


You can't upgrade a phone when you have finished paying for it because the device now belongs to you as you can only do this when you are paying for it. As long as you pass the credit checks again then you can order a new phone and you can use the sim from the one you have finished paying and put this in the new phone. When placing the order make sure you are logged into the account that the other phone is on so it is added to this account.

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