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Discussion topic: Sky Mobile account not appearing on My Sky App

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This message was authored by: Gav32

Message posted on ‎20 Jan 2025 08:48 PM

Sky Mobile account not appearing on My Sky App

I have a Sky Mobile account that has been running for years but I can't find any account details in My Sky or Sky.com log in

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This message was authored by: caesarome

Message posted on ‎20 Jan 2025 09:39 PM

Re: Sky Mobile account not appearing on My Sky App

Posted by a Superuser, not a Sky employee. Find out more

@Gav32 

Do you know if you linked your mobile account to your Sky ID as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

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