@Ytaylor1
We can't say as we're customers like yourself. We can say that Sky do not own or maintain any masts so you and others in your area are relying on a third party repair. Once service is restored you could call Sky and request a credit on your account for the time you've been without full service.
▪️I AM NOT A SKY EMPLOYEE (undercover or otherwise)▪️
NOTE: I only provide help on the forum boards so Direct Messaging is switched off
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Sky customer since 2001
with:
Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
