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Discussion topic: Re: Activating SIM card

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This message was authored by Ayse2 This message was authored by: Ayse2

Re: Activating SIM card

I still need help 

 

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This message was authored by caesarome This message was authored by: caesarome

Re: Activating SIM card

Posted by a Superuser, not a Sky employee. Find out more

@Ayse2 

What issue are you having activating your sim ?

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Ayse2
Topic Author
This message was authored by Ayse2 This message was authored by: Ayse2

Re: Activating SIM card

Activating a replacement sim with new number

This message was authored by caesarome This message was authored by: caesarome

Re: Activating SIM card

Posted by a Superuser, not a Sky employee. Find out more

A replacement sim will have the same number to the one it is replacing whilst a new sim card will have a different number.

 

You still haven't said what issue you are having ?

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Ayse2
Topic Author
This message was authored by Ayse2 This message was authored by: Ayse2

Re: Activating SIM card

I'm having trouble activating sim card

This message was authored by caesarome This message was authored by: caesarome

Re: Activating SIM card

Posted by a Superuser, not a Sky employee. Find out more

Why, what is happening ?

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Ayse2
Topic Author
This message was authored by Ayse2 This message was authored by: Ayse2

Re: Activating SIM card

Yes I would like to talk to someone 

 

This message was authored by caesarome This message was authored by: caesarome

Re: Activating SIM card

Posted by a Superuser, not a Sky employee. Find out more

You dodn;a nswer this question I asked you yesterday:

 


@caesarome wrote:

Why, what is happening ?


When you go to activate it what is happening ?

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This message was authored by GD1 This message was authored by: GD1

Re: Activating SIM card

Posted by a Superuser, not a Sky employee. Find out more

@Ayse2  If you're not going to explain what the actuall issue is you'll need to call, hopefully you'll be more forthcoming during the call otherwise it will be a very long call.

 

You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass, Sky Stream, VM 1 Gig Broadband, Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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