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Discussion topic: Sim not working

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Avatar for Lorna48
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This message was authored by: Lorna48

Message posted on ‎14 Jul 2025 11:49 PM

Sim not working

My son broke his phone so got him a new one, I put his SIM card in and it says I have to activate mobile services using a QR code from provider not sure where I get the QR code 

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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎15 Jul 2025 06:47 AM

Re: Sim not working

Posted by a Superuser, not a Sky employee. Find out more

Hi @Lorna48  thats if you are using an esim. There should be no QR code for a physical sim. 

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