Discussion topic: Sim card
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Message posted on 28 Nov 2024 06:10 PM
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Sim card
My son uses the sim card i got goven when got broadband from you and is under 16 and keep getting sales calls even though my mobile number is the primary number to call me on and worried he will get sogned up to some thing with him being autistic and easily lead by offers
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All Replies
Message posted on 28 Nov 2024 06:15 PM
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Re: Sim card
@Kelly+b+2023 Sales calls can be made to any number the fact you are the account holder has no bearing whatsoever
there is nothing you can do but block the numbers directly on the handset
Message posted on 28 Nov 2024 06:49 PM
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Re: Sim card
Hi @Kelly+b+2023 you could try turning off the marketing's calls etc in your account.
https://www.sky.com/mydetails/data-and-personalisation
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
Message posted on 28 Nov 2024 07:41 PM
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Re: Sim card
@63johnw wrote:Hi @Kelly+b+2023 you could try turning off the marketing's calls etc in your account.
https://www.sky.com/mydetails/data-and-personalisation
@63johnw but wouldn't the above block @Kelly+b+2023 themselve from receiving the calls on their mobile if they wanted to receive them
Message posted on 28 Nov 2024 07:44 PM
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Re: Sim card
Yes @SKY1992bf it would stop all marketing calls etc for the account but would stop the child getting them as that seemed to be the important part for the OP. But yes you are correct 👍🏼.
I AM NOT A SKY EMPLOYEE
All Opinions Are My Own
I Wont Respond To Direct Messages So Ask Any Questions Here
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