Discussion topic: Sending old phone back

This message was authored by: Rhoan · ‎30 Dec 2022

I've put my phone to upgrade and send my old device back, at the time of doing the swap my phone was working fine I could use it, ring, message, screen was working fine however the next day the screen went completely black I can now bo longer use it or see anything so cant reset the phone or passwords. What do I do if I can't do this?

This message was authored by: 63johnw · ‎30 Dec 2022

Hi @Rhoan call sky on 150 to see what your options are.

If someone has helped give them a thumbs up.

If their answer solved your issue mark it as the correct answer.

I won’t respond to direct messages so please post any problems on the forum.

This message was authored by: PandJ2020 · ‎30 Dec 2022

Was it iPhone?

I am just another Sky customer and my views are my own

Discussion topic: Sending old phone back

Sending old phone back

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