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Discussion topic: SIM unlock.nck

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This message was authored by: Flotyke

SIM unlock.nck

I need a SIM unlock nck code, but online bot is useless, and when I eventually got through to someone online yesterday, they decided it was time to go home, and left me on the call.😩😡😡😡
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This message was authored by: daveNOS

Re: SIM unlock.nck

Posted by a Superuser, not a Sky employee. Find out more

@Flotyke An NCK code is only required to unlock the phone so you can use any networks SIM, did you purchase the phone from Sky?

 

Edit, Did you mean PUK code? if so then its eight zeros.

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This message was authored by: Flotyke

Re: SIM unlock.nck

The phone is unlocked, I've checked with Tesco (the previous SIM), and the IMEI. It is unlocked and has been confirmed. The SIM unlock code (NCK) is required for the newly activated SkY SIM to work. The phone works fine for WiFi etc, but shows emergency calls only and won't receive texts or calls until the SIM is unlocked - by SKY.
This message was authored by: caesarome

Re: SIM unlock.nck

Posted by a Superuser, not a Sky employee. Find out more

This isn't something that Sky can provide as it is something you need to get from Tesco as they were your previous network provider.

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This message was authored by: daveNOS

Re: SIM unlock.nck

Posted by a Superuser, not a Sky employee. Find out more

@Flotyke The NCK code means your phone is locked to a network, Sky cannot provide a code to unlock it if it didn't come from them.

If the phone was purchased from Tesco mobile you will have to go back to them and tell them your phone is requesting that code.

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This message was authored by: Flotyke

Re: SIM unlock.nck

Thank you. It took a while for Tesco to actually admit that it was their problem to sort out. They keep telling me the phone is unlocked, but it's not the phone that's the issue, the SIM lock is blocking the phone from working properly. They've passed the request to the phone manufacturer, so sit tight for 3 weeks😩

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