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Discussion topic: SIM Card not received
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This message was authored by: robtuk
Message posted on 07 Oct 2025 05:36 PM
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SIM Card not received
Hi,
I ordered a new SIM card from Sky Mobile on 28/9/25 and still have not received in the post. I assume it has gotten lost, how do I go about getting a replacement sent to me?
I am a new customer, and obviously still haven't activated it
Many thanks
Rob.
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This message was authored by: caesarome
Posted by a Superuser, not a Sky employee.
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Message posted on 07 Oct 2025 07:25 PM
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Re: SIM Card not received
You could just order another one, do make sure your address is correct:
https://www.sky.com/shop/mobile/plans
Should you end up with two then make sure you only activate one of them so the other is cancelled.
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