Return a mobile phone

[Mar29]

I don't have a return form to return my mobile phone . Can I receive another?

[Daniel0210]

@Mar29 

Is this part of a swap, or an unwanted new device? 

[teresa128]

Can I have the return form to return my phone thanks 

[caesarome]

@teresa128 

Is this due to you cancelling or as part of a swap or upgrade ?

[teresa128]

Swap my phone , upgraded my phone , so need to return my old phone , but need a return envelope thanks 

[teresa128]

Please send me a return label so I can post the phone back 

[caesarome]

@teresa128 

For a swap you can use the packaging the new device came in as there is a small return label on the Maude of it.

If you no longer have this then as we are customers here who help each other you will have to call Sky on 150 to request this from them. When calling say nothing when asked any questions by the bot and remain on the line.