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Discussion topic: Renewal of contract when upgrading

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This message was authored by: Cookc

Renewal of contract when upgrading

My contract has run out today, do I just upgrade and then that gets added to my monthly payment and can I use my old sim or do I need a new one?

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This message was authored by: caesarome

Re: Renewal of contract when upgrading

Posted by a Superuser, not a Sky employee. Find out more

If you have now paid of the device in full then it now belongs to you so you can not upgrade it but you can order a new device if you want which will involve credit checks. You can use the sim you have already got so only order the device and should you be sent a sum with it then do not activate it.

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This message was authored by: Cookc

Re: Renewal of contract when upgrading

Do I have to make a one off payment before it's taken monthly?

This message was authored by: PandJ2020

Re: Renewal of contract when upgrading

Posted by a Superuser, not a Sky employee. Find out more

@Cookc wrote:

My contract has run out today


Contract for what?  Device, Sim or both?

I am just another Sky customer and my views are my own even if you don't like the answers
This message was authored by: caesarome

Re: Renewal of contract when upgrading

Posted by a Superuser, not a Sky employee. Find out more

@Cookc wrote:

Do I have to make a one off payment before it's taken monthly?


Do you mean against a new device, if so when you place the order you will be informed if you have to make a one of payment or not.

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This message was authored by: Cookc

Re: Renewal of contract when upgrading

Device agreement has ended

This message was authored by: PandJ2020

Re: Renewal of contract when upgrading

Posted by a Superuser, not a Sky employee. Find out more

@Cookc wrote:

Device agreement has ended


If your device agreement has actually ended then you cannot swap.  You can buy a new device if you wish.

 

Once the final payment is made you own it.

I am just another Sky customer and my views are my own even if you don't like the answers
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