esim activation

[lisa5657]

hi can anyone help as im going crazy , i swapped to esim a week agon on two phones mine and my daughter and managed to find the activation code for my phone and now im trying to find my daughters activation code i cant find it   would it definite be sent by email or in messages in sky app or text, i checked all of these and cant find it and need sort her phone asao thanks in advance for any help

[63johnw]

Hi @lisa5657  to get you some help I have escalated your post to sky so look out for a coloured speech bubble on here inviting you to a private chat. 

[Addie15]

Hi there! Thank you for escalating this. We have sent an invite to @lisa5657.

[Lisa-P1987]

We are still looking to help you lisa5657 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks