Discussion topic: Removing parental control

This message was authored by: Ash74 · ‎26 Oct 2024

I'm trying to remove parental control and my card details are not being recognised

This message was authored by: SKY1992bf · ‎26 Oct 2024

@Ash74 Are you using a credit card?

debit cards won't work

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This message was authored by: Ash74 · ‎26 Oct 2024

Yes I'm using a credit card and it keeps saying use a valid card number

This message was authored by: caesarome · ‎26 Oct 2024

Give Sky a call on 150 to see if they can help you with this. You might have to wait until tomorrow now.

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This message was authored by: Daniel0210 · ‎27 Oct 2024

@Ash74

In addition to using a credit card, the only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them later they can deactivate this for you.

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with: Sky Q | Sky Superfast Broadband | Sky Talk | Sky Mobile
NOTE: I only provide help on the forums and NOT via PM

Discussion topic: Removing parental control

Removing parental control

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