Refund

[Yorkie26]

Ordered a phone payed the deposit , phone was not in stock when I ordered it . Asked to cancel prefer . I've been waiting over 2 weeks for the refund . I would not recommend sky to anyone. I have mobiles , mac book and tv and broadband. Been with sky for years , I would say they are getting worse . I would never recommend sky. Looking for different suppliers 

[Daniel0210]

@Yorkie26 

Refunds in these cases should take about 14 days. If it's longer you need to contact Sky to chase it up.

[Yorkie26]

Sorry refund should be issued straight away from date of cancellation. They are quick enough to chase for payment . Take payment any day they like . Sky are a absolute joke of a company. 

[caesarome]

@Yorkie26 

You are only telling other customers that and yes I agree with you but you have to work with how it is so you will have to chase this up by calling Sky.

[Daniel0210]

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@Yorkie26 wrote:

Sorry refund should be issued straight away from date of cancellation. 

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@Yorkie26 

That doesn't work for any refund …

• after cancelling a subscription it's about 6 weeks
• after failing a credit check it's 14 days 
• after cancelling an order it's 14 days