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Discussion topic: Piggy bank data not showing

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This message was authored by Nocher This message was authored by: Nocher

Piggy bank data not showing

My piggy bank isnt showing my unused data from last month? Is there a known issue as I don't have much data left and don't want to run out? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Piggy bank data not showing

Posted by a Superuser, not a Sky employee. Find out more

Do you mean your unused data hasn't rolled over to your piggybank on the date it resets (which is your billing date), if so it can sometimes take up to 24 hours to update if this is the case.

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Nocher
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This message was authored by Nocher This message was authored by: Nocher

Re: Piggy bank data not showing

It reset a couple of days ago, it usually goes over the next day but looks like it hasn't. 

This message was authored by caesarome This message was authored by: caesarome

Re: Piggy bank data not showing

Posted by a Superuser, not a Sky employee. Find out more

Give Sky a call on the 150 number to see if they can help you.

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