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Avatar for Naomi40
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This message was authored by: Naomi40

Message posted on ‎11 Apr 2025 02:31 PM

Phone repair

Hello, I have arranged to have my mobile phone sent to you for repair, you have sent me out a box but it is damaged. Can I send my phone back in my own packaging?
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Avatar for 63johnw
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This message was authored by: 63johnw Answer

Message posted on ‎11 Apr 2025 02:44 PM

Re: Phone repair

Posted by a Superuser, not a Sky employee. Find out more

Hi @Naomi40  i would have thought as long as there is a bar code/qr code that can be attached to your packaging to identify the phone and you then you should be able to use any packaging. 

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I AM NOT A SKY EMPLOYEE

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Avatar for 63johnw
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What's this?
Superuser
This message was authored by: 63johnw Answer

Message posted on ‎11 Apr 2025 02:44 PM

Re: Phone repair

Posted by a Superuser, not a Sky employee. Find out more

Hi @Naomi40  i would have thought as long as there is a bar code/qr code that can be attached to your packaging to identify the phone and you then you should be able to use any packaging. 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
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