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Discussion topic: Phone number not registered

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This message was authored by LouiseL44 This message was authored by: LouiseL44

Phone number not registered

Hi having an issue with phone number not being registered with apple, carried phone number from another supplier and all has been fine. Today its reverted back to the original number ? Ive logged into my apple account and all looks ok? Is it the workdwide tech issue causing this issue ? 

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This message was authored by caesarome This message was authored by: caesarome

Re: Phone number not registered

Posted by a Superuser, not a Sky employee. Find out more

Does your iphone itself show the correct number in it's settings (settings >phone > my number), if not try changing it then rebooting your phone.

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LouiseL44
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This message was authored by LouiseL44 This message was authored by: LouiseL44

Re: Phone number not registered

Thanks, No shows the original sim, yes tried rebooting and still the same. Lets me alter the number and save but it actually doesn't save over it.  Nobody to talk to at sky due to technical issues, must be something amiss to keep diverting to that number. 

This message was authored by caesarome This message was authored by: caesarome

Re: Phone number not registered

Posted by a Superuser, not a Sky employee. Find out more

@LouiseL44 wrote:

Lets me alter the number and save but it actually doesn't save over it. 


Keep try this as previously when this issue has come up it has been reported that it can take a number of attempts for it does actually save.

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If someone has helped you then please click on the LIKES button in their post.
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LouiseL44
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This message was authored by LouiseL44 This message was authored by: LouiseL44

Re: Phone number not registered

Thanks will do 

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