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This discussion topic has been answered Discussion topic: Phone not working in calls or out calls just disconnecting

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This message was authored by: Claire666666

Can't make calls on my mobile

I can't make or receive calls currently on my Samsung Galaxy A55 5G. It simply isn't connecting
This message was authored by: 63johnw

Re: Can't make calls on my mobile

Posted by a Superuser, not a Sky employee. Find out more

Hi @Claire666666  try activating flight mode for more than 10 seconds then turn flight mode off. 

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This message was authored by: Alex8900

Can't call or receive calls

My partner myself and my dad are not able to call in or out we are all either sky but can call other networks
This message was authored by: 63johnw

Re: Can't call or receive calls

Posted by a Superuser, not a Sky employee. Find out more

Hi @Alex8900  try putting your phone in flight mode for at least 10 seconds then put it back to normal. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: K93

Re: Phone not working in calls or out calls just disconnecting

Issue started today.Tried toggling airplane mode. Didnt work?

This message was authored by: 63johnw

Re: Phone not working in calls or out calls just disconnecting

Posted by a Superuser, not a Sky employee. Find out more

@K93 wrote:

Issue started today.Tried toggling airplane mode. Didnt work?


Did you leave flight mode activated for at least 20 seconds @K93  ? Worked for me. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Cookie47

Re: Phone not working in calls or out calls just disconnecting

Both mine have been back on for about an hour, let's see for how long 

This message was authored by: Jellypickles

Re: Phone not working in calls or out calls just disconnecting

Just had aeroplane mode on for 30 mins before trying to use my phone, still nothing for the 2nd day running now 

This message was authored by: Grief83

Re: Phone not working in calls or out calls just disconnecting

Turn off WiFi calling and it's fine. 

 

Don't know why this is an issue, but I turned it off and straight away calls are working fine. 

This message was authored by: Jellypickles

Re: Phone not working in calls or out calls just disconnecting

Thanks grief83 you are a life saver as I finally have a working phone 

This message was authored by: Mary311

Re: ‘Call failed’ calling out and ‘Incorrect number’ calling in.

Had the same issue for the last few days.  Take the sim out, wipe over the gold contacts, replace sim.  I worked a treat, phone now making and receiving calls again.

This message was authored by: Mcreed

There something wrong with my phone

It not call out
This message was authored by: 63johnw

Re: There something wrong with my phone

Posted by a Superuser, not a Sky employee. Find out more

Hi @Mcreed  try turning on airplane/flight mode in your phone settings for at least 20 seconds then turn flight mode off. 

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I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
This message was authored by: Shaunna89

Can't ring out or receive calls

My phone won't ring out it don't even make a sound when I try to ring out and can't receive calls in it just says you have dialled an in correct number
This message was authored by: Stacey0

No call out or in

I cannot make or recieve calls but can text and use data

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