I am at the end of a 2 week battle and I am about to loose it. I switched to Sky after it was introduced in ROI- free roaming in Europe and UK- what's not to like? Well it's not working- that's the problem. I travel for work and as soon as I cross any border- my phone does nothing. UK? Doesn't work, Austria- no luck. Currently in Finland and I have just about had it- the online help is of no help at all when one has zero signal.
On the WiFi in the hotel on to Sky- was given about 7 different instructions- 1. turn phone off and on again, 2. Switch data off and on again, 3. Change API to 4g.tele2.se, 4. Roaming definitely on?, 5. Request network set up (which I have been unable to locate in my sky), 6. Reset network, 7. Switch network provider to any and then back to automatic- and absolutely nothing works - this is the single most ridiculous thing ever. The moment I switched to Sky I regretted it- simple porting had to be installed (iPhone user)- never have I ever experienced anything like it. I am at the end of my tether here. My partner is also with Sky and he was in to Sky also who told him to remove the tiny SIM- clean it and install it again- what on earth is going on? Neither one of us had any luck with any instruction.
