10 Feb 2025 12:01 PM
10 Feb 2025 01:01 PM
Posted by a Superuser, not a Sky employee. Find out more@Ionelai By posting in the email forum you are not emailing Sky customer services, that sectiuon is intended for Sky/Yahoo email issues, not an email route to Sky.
No one can or even will call you in response to a community post from an unlinked account.
You will need to call Sky back yourself to arrnage repair on your phone. https://www.sky.com/help/home/sky-mobile/delivery-returns-and-repairs/returns-repairs-and-replacemen...
You can call on 150 from a Sky Talk Line or Sky Mobile.
If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.
Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.
10 Feb 2025 01:01 PM
Posted by a Superuser, not a Sky employee. Find out moreSee this link regarding repairs
https://www.sky.com/help/articles/sky-mobile-phone-or-tablet-repairs
This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here. Sky won't contact you as a result of you posting on here.m
10 Feb 2025 01:06 PM
Posted by a Superuser, not a Sky employee. Find out moreHow long have you had the phone @Ionelai ?
12 Feb 2025 03:35 PM
12 Feb 2025 03:39 PM
Posted by a Superuser, not a Sky employee. Find out moreNo one will / can call you. This is a customer helps customer forum and you aren’t contacting Sky Customer Services on here.
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