So I ordered a phone before Christmas, and it was on backorder. I waited and then contacted Sky asking when they'd be back in stock. They told me they were having a hard time getting the stock. I then asked what they had in stock and what stock would be coming in first. They told me, so I switched to that phone. I then got an email saying the item would be delivered within 1 week. However, I have had no updates since then (2 Jan) and when I go onto the phone, it says 'Currently on backorder'. When I contacted them, I specifically said I did not want to order a phone that would takes weeks to come, and they ensured me that it wouldn't and I would get it within a week, but now seeing the same 'back order' and no updates, it feels like I am going back round in circles. I guess what I am asking is if I got an email saying I would receive it within 1 week. Does that mean I will, or does it change now that it says 'Backorder'? As I noticed, as soon as I ordered it, it went to 'currently on backorder.'
