0

Discussion topic: Phone bill

Reply
Avatar for Rubyevetaylorr
Level 0 icon
What's this?
This message was authored by: Rubyevetaylorr

Message posted on ‎27 Oct 2025 08:42 AM

Phone bill

Hello, 

 

I had been charged £45 more on my phone bill this morning. I do not understand why £95 has came out when my bill is £50. Please can this be looked into as soon as possible and explained to me. I hope this is just a mistake. 

kind regards,

 

Ruby Taylor 

Report post
Post 1 of 3
74 Views
0 Likes
Reply
Reply

All Replies

Confetti Ring
Avatar for 63johnw
Level 16 icon
What's this?
Superuser
This message was authored by: 63johnw

Message posted on ‎27 Oct 2025 08:48 AM

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

Hi @Rubyevetaylorr  this isn't sky CS here so no one can look into it for you. Have you compared it to last months bill to see what the extra charge is for ? 

———————————————————————————————

I AM NOT A SKY EMPLOYEE

All Opinions Are My Own

I Wont Respond To Direct Messages So Ask Any Questions Here
Report post
Post 2 of 3
71 Views
0 Likes
Reply
Confetti Ring
Avatar for PandJ2020
Level 16 icon
What's this?
Superuser
This message was authored by: PandJ2020

Message posted on ‎27 Oct 2025 09:11 AM

Re: Phone bill

Posted by a Superuser, not a Sky employee. Find out more

Have you been out of the country recently?  £45 sounds like the default spending cap for roaming.

I am just another Sky customer and my views are my own even if you don't like the answers
Report post
Post 3 of 3
62 Views
0 Likes
Reply
Reply