14 Oct 2024 08:03 AM
Hi
my son is working in NZ for a year and needs to use a NZ sim while there .
can I pause the Sky sim untill he gets back ?
we have had this sim for 3 + years
Thanks
14 Oct 2024 08:05 AM
Posted by a Superuser, not a Sky employee. Find out moreIt can't be 'paused'. It can either be cancelled or the data plan can be reduced to the cheapest available for the duration.
14 Oct 2024 08:36 AM
Will he lose his mobile number if it's cancelled?
14 Oct 2024 08:39 AM
Posted by a Superuser, not a Sky employee. Find out moreYes he will.
14 Oct 2024 09:08 AM
Posted by a Superuser, not a Sky employee. Find out moreAs noted, there's no 'pause' option if you want to keep the number.
The only workaround would be to transfer the number out of the network to a service that doesn't require an active subscription, such as a PAYG service. (And then transfer it back in upon return)
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