Pause mobile data for 1 year

[ABBY1902]

Hi

my son is working in NZ for a year and needs to use a NZ sim while there .

can I pause the Sky sim untill he gets back ?

we have had this sim for 3 + years 

Thanks 

[Daniel0210]

@ABBY1902 

It can't be 'paused'. It can either be cancelled or the data plan can be reduced to the cheapest available for the duration. 

[ABBY1902]

Will he lose his mobile number if it's cancelled?

[Daniel0210]

@ABBY1902 

Yes he will. 

[PandJ2020]

As noted, there's no 'pause' option if you want to keep the number.

The only workaround would be to transfer the number out of the network to a service that doesn't require an active subscription, such as a PAYG service.  (And then transfer it back in upon return)