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Discussion topic: Parental control

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Avatar for George132
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This message was authored by: George132

Message posted on ‎28 May 2025 02:41 PM

Parental control

I have put card details in to turn off the parental controls but it keeps saying enter a valid card number ?

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Avatar for SKY1992bf
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This message was authored by: SKY1992bf

Message posted on ‎28 May 2025 02:43 PM

Re: Parental control

Posted by a Superuser, not a Sky employee. Find out more

@George132  Are you using a credit card as only credit cards will suffice 


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Avatar for 63johnw
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This message was authored by: 63johnw

Message posted on ‎28 May 2025 02:43 PM

Re: Parental control

Posted by a Superuser, not a Sky employee. Find out more

Hi @George132  it must be a credit card not a debit card, are you using a credit card ?

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Avatar for Daniel0210
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This message was authored by: Daniel0210

Message posted on ‎28 May 2025 02:43 PM

Re: Parental control

Posted by a Superuser, not a Sky employee. Find out more

@George132 

Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you.

 


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