Re: Parental control

George132 · ‎28 May 2025

I have put card details in to turn off the parental controls but it keeps saying enter a valid card number ?

SKY1992bf · ‎28 May 2025

@George132 Are you using a credit card as only credit cards will suffice

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63johnw · ‎28 May 2025

Hi @George132 it must be a credit card not a debit card, are you using a credit card ?

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Daniel0210 · ‎28 May 2025

@George132

Only a credit card will suffice (not a debit card). You can borrow a credit card if you haven't got one yourself, it doesn't have to be yours. The only other way is if you have signed a credit agreement with Sky, then they will already know you are 18 or over so if you call them on 150 they can deactivate this for you.

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